Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to Art of Lighting Home ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website artoflightinghome.com and purchase our RGB lighting products.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Make a purchase or place an order
  • Subscribe to our newsletter
  • Contact us via email, phone, or contact form
  • Participate in surveys or promotions

This information may include:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party payment processors)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed and time spent on pages
  • Referring website addresses
  • Date and time of visits

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. This helps us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Personalize your experience
  • Deliver targeted advertisements
  • Improve our products and services

You can control cookie settings through your browser, but disabling cookies may limit your ability to use certain features of our website.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Order Processing: To process and fulfill your orders, arrange shipping, and provide customer support
  • Communication: To send order confirmations, shipping updates, and respond to inquiries
  • Marketing: To send promotional emails, newsletters, and special offers (you can opt-out at any time)
  • Account Management: To create and manage your customer account
  • Website Improvement: To analyze website usage and improve functionality, content, and user experience
  • Fraud Prevention: To detect, prevent, and address technical issues and fraudulent activity
  • Legal Compliance: To comply with legal obligations and enforce our terms and conditions

4. Third-Party Services

4.1 Analytics Services

We use Google Analytics and Facebook Pixel to analyze website traffic and user behavior. These services may collect information about your use of our website and other websites. For more information:

4.2 Payment Processors

We use third-party payment processors to handle payment transactions securely. We do not store complete credit card information on our servers. Payment information is encrypted and processed in accordance with Payment Card Industry Data Security Standards (PCI DSS).

4.3 Shipping Partners

We share necessary information with shipping carriers to deliver your orders. This includes your name, address, and contact information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Regular security audits and updates
  • Access controls and authentication procedures
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order and transaction records are typically retained for 7 years for accounting and legal compliance purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing of your information
  • Portability: Request transfer of your information to another service provider
  • Objection: Object to processing of your information for certain purposes
  • Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at info@artoflightinghome.com or +447402603059.

8. Marketing Communications

With your consent, we may send you marketing emails about new products, special offers, and other updates. You can opt-out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Contacting us directly at info@artoflightinghome.com
  • Updating your preferences in your account settings

Please note that even if you opt-out of marketing communications, we will still send you transactional emails related to your orders and account.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate measures to ensure that your information receives adequate protection in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Company Name: Art of Lighting Home
  • Registration Number: 72965848
  • Address: 41 Pauline Shore, Lake Alicehaven, PO17 5HZ, United Kingdom
  • Email: info@artoflightinghome.com
  • Phone: +447402603059

13. UK GDPR Compliance

As a UK-based company, we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to protecting your rights as a data subject and ensuring lawful, fair, and transparent processing of your personal information.